Reviews by Sport Samont

Keine Beratung, bestellt, Ski nicht vorhanden. Andere Ski erhalten und waren zu lang. Die Stöcke waren auch zu lang. Des Weiteren Ski einen Tag früher abgegeben und keine Erstattung. Leider keine. Weiter Empfehlung

I can recommend Samont ski rental. Good quality gear and very friendly staff.

We rented good equipment and the service and ambiance in the shop was good. I’d use this ski hire shop again.

Nice staff, logistics could be better at busy times

Second time we rented at SM, great service and friendly staff, in 10 minutes we had our gear and onto the slopes. Best ski rental in Arabba region

Always very friendly and forthcoming and making an effort to meet my wishes. Thank you!

Very friendly staff, fast service, good material

Fast and polite service

The service was outstanding and the team are very professional, friendly and helpful. We will be back and can highly recommend their service. Thank you.

We had pre-booked our ski hire, and visited at 4:30pm on a Saturday afternoon. It was very busy indeed in the shop with the queue back to the front door. The girl who served us was very quick and efficient and very pleasant. However, she didn't have the time to ask us what type of skis we wanted or needed. I had made a request for a specific length of ski. When I pointed this out to the girl she had to get me some other skis. The 2 people who were with me had their name on their skis, which were collected for them very quickly, but my specific request had obviously not been taken into account prior to my arrival. Consider checking if any special requests have been made prior to pre-allocating skis. When we collected our skis, they were placed next to the cash till for us, but as we had only seen the skis for 20 seconds beforehand, and we then had to join another queue to pay for them, it made it difficult to find our skis again as customers were being served at a furious rate, and skis were being deposited at the cash desk at quite a rate. Perhaps consider putting customers names on labels on the skis to make it easier to find them again.

Great service and excellent ski’s. I would recommend them to anybody.

Great service and equipment

The quality of the equipment was amazing, it was slow compared to the one we used in the centre of the village but the quality of the product was so much more cleaner, comfy and right next to where I was staying. The staff were lovely. The room a little tight for collecting but I will 100% be using this facility next year when I book

easy to organise, pick up and return. Quality of equipment was very good and staff were very pleasant to deal with. Would certainly recommend and we will certainly use again.

Schade das man wenn man ein Tag im Laden verlängert dafür anstatt dem Preis für die online Buchung fast 14 Euro mehr bezahlt. Obwohl man ja keine Arbeit mehr mit raussuchen hat. Muss man halt wissen und dann immer gleich wieder online für den nächsten Tag buchen. Aber das Personal war sehr freundlich und das ausgeliehe Material gut.

Great quality ski equipment . Friendly staff . Easy to change skis or boots if needed . Also bought a pair of hiking shoes at end of holiday from their extensive choice of high quality gear .

I recently had the pleasure of using the services of this ski rental, and I must say, my experience was overwhelmingly positive. The staff were more than helpful, going above and beyond to ensure that my needs were met and that I was comfortable with the equipment provided. They demonstrated not only professionalism but also a genuine care for customer satisfaction. The ski equipment itself, while showing signs of previous use, was in excellent condition and very well-maintained. It performed superbly on the slopes. I appreciated the evident attention to detail in preparing the gear for each customer. Overall, I am thoroughly satisfied with their services and would highly recommend this rental to any ski enthusiast looking for quality equipment and outstanding service.

Great experience witbhour rental. Very friendly staff and quality equipment.

Despite a bustling shop, the staff delivered supreme service. Kudos!

all good

Great equipment and helpful staff but picking up the equipment was very slow! We were standing in line for 1.5 hours to collect the skis and boots.

Staff were very friendly and helpful and equipment was also good. We had one issue which was that our skis were not ready, despite having booked four days previously. Sport Samont had no record on their system of the booking we had made on bookyourrent.com. We had to wait more than 20 minutes on our first ski morning while the staff had to go to another location to get some of the equipment. Very disappointing.

Attentive staff, who changed the ski boots when requested for a larger size, without extra charge.

Ottimo servizio e materiale di qualità

Very friendly service, new skiing equipment. Only disadvantage: the store us closed mid-day.

Nice shop, nice helpful staff. Interesting collection of cloth, equipment, gear and gadgets. The offer and equipment are good. That is the primary trigger to come to your shop. Logistically the shop really need to be improved. - lack of space to queue. Continuously blocking the way for others. - lack of space to fit shoes.. The shop is so crowded that i felt uncomfortable to just look around. While I think the collection is great against interresing prices. This is a missed opportunity. I believe people are willing to spend money when the are relaxed.

We rented skis, boots, poles, and helmets for our family (2 children and 2 adults) for the week we were in Arabba. The staff was very friendly and helpful and made sure we understood that we could come back and swap out equipment if needed. The reservation process was easy and they had everything ready to go when we arrived.

Doing the online rental ahead of time was easy and led to the best experience I've had with ski rental in 20+ years of skiing. Boots fit perfect which never happens for my feet. Skis were perfect for my level.

Ci siamo trovati bene

Very friendly staff and a shop with all the essentials that are needed for a good skiing equipment.

It still takes a long time to que when to pick up skies and boots,

helpful, correct, friendly, advising

The staff at Sport Samont is friendly, welcoming, professional, attentive to the client's needs and wishes. It is a very pleasant experience to be served at that store, and I recommand it heartily for anyone staying at Arabba.

Excellent service advice for upgrading my rental skis much appreciated

Excellent, friendly and knowledgeable staff

Renting ski equipment was really simple. I pre booked online and when I arrived at the shop I had my skis within a few minutes. No waiting around. I changed my ski after one day for a shorter pair and this process was also very quick and friendly. Will definitely use this shop next time in Arabba.

Had to return 3 times to fix issues with snowboard equipment. Once the foot strap came off while going down hill. Didn’t bother the supplier in any way.

Good value, quality equipment, friendly people

Very helpful and friendly people in the shop. I recommend them. The service was very good

The payment should be done once. The opening hours should improve.

I had a terrible experience when collecting my preordered skis and boots for my family. It took 90minutes to collect 4 pair of skis and 3 pair of boots. We had three or four people before us in queue. The shop is small and no where to sit. My friends family came 10 minutes later and for them the process was over two hours. Three people standing behind the cashier, doing nothing. One person killing himself to distribute boots to all people in the queue. Totally stressed out. Seemed like this shop had its first day ever to rent skis.

I did prebook everything, but nothing were prepared when we came to the shop. When we finally were served by the arrogant staff, it took over two hours to find the right sizes for six skiers… A total mess in the shop - and on top of everything the staff were friendly un-friendly and had clue what they were doing.

The online experience is a bit confusing but works well. The store it’s a bit crowded with clothes and very little space to to try and fit kit.

The staff were very helpful and cooperative. Thanks!

Service was a bit slow. It took more than a half hour to prepare two snowboards who were pre-ordered. Because bindings were not available?