Reviews by La Genzianella Sport
63 Reviews
We had a fantastic experience renting here - friendly, helpful staff, easy service and superb location. Thank you - we will be coming back on future trips!
Excellent professional and friendly
Lovely people to rent from. Easy to use the rental system, equipment in excellent condition, ready for collection. Good location to pick up. Open through to lunchtime then again late afternoon to evening.
The staff are so very friendly and helpful
Good service. I booked online and when I arrived to collect I was served quickly and efficiently.
Friendly service and a fair price.
Very nice experience, lovely people! Some of us needed a wider range of different skies, otherwise everything was great.
good quick efficient service with a friendly smile.
We both received excellent service, the ski boots we had were very comfortable and the skis my son had were nearly new and had good sharp edges. The skis I had were a little older and the edges weren’t as good as my sons but the skis were still good. I wouldn’t hesitate using this rental shop again.
Excellent service, we will be back.
Super service and great attention to detail with their customer service. Also, had my skis service and came out superb.
Very helpful and friendly. Really cared.quick efficient service. Only slight negative was one of my poles had definitely seen better days! Would use again
Always a great place to get your skis, friendly people, polite and efficient, my skis were excellent.
I had to fit a custom in sole into my ski boots , it was not easy to do and the in soles were very weak .guys who fitted the boots were so helpful .
We got old equipment that did not work as expected, please use other facility.
New facilities and kind hospitality
Ordered Online, so the skis were ready to fit our boots on arrival. Great skis, had a great time using them. Nice and close to the Petite Palais Hotel which was convienent for us. Will use the these guys again when we return in a few years.
Fast service and the skis were excellent. Would definitely use this shop again.
Everything was very quick and easy. Staff were friendly and helpful
Brilliant service. Thank you
It would if you could split the bill for groups
This is the 4th time we have used Genzianella for our rental and will do so again. There is 6 of us and staff give us a great service, quick, easy, good quality and good value..
Wonderful service and very good equipment!
Excellent service as always.
Friendly and helpful.
Used them many many times. Always great… and courteous!
Very friendly staff. No problems. The shop dealt with a quality issue with some gloves purchased. All happy.
Great place. The staff is very helpful, enthusiastic and joyful. They will always find a good solution. We have rented equipment there 4 times. It is a pleasure every time.
Nothing a problem even lent us their snow shovel
Excellent and fast service, very helpfull staff. Very good equipment. I can really recommend Genzianella.
Very service minded
My binding on one skit was not set up to my boost. It was 40mm to big. I had to set up myself. Also the weights were set to 70kg even when I was asked what weight I was and replied 120kg
The personal was super helpful and friendly like always. It was not the first time I rented from this shop and I was happy with the service before. We even had to make some changes to the booking and that was accommodated swiftly.
Very easy process and very helpful!
Nice and helpful staff. No problem to change equipment two persosn in our party changed skis and skiboots the second day. All went quick smooth and with a smile. Recommend to rent skis at Genzianella.
Very helpful staff especially with my daughter who suffers terribly with cold hands and feet. Kitted us out extremely well and were very pleasant. I would thoroughly recommend them.
We tried to split the rental bill between the 5 of us and the staff were not helpful at all …in fact they pretty much refused! Not helpful.
As usual an excellent service with very helpful friendly staff
Really friendly service, the people are so helpful and we had a great time. Location is perfect for the lift to Plan Maison. Can leave your skis at the shop if necessary. Would highly recommend!
The people here were friendly and helpful, particularly when my son had difficulties with his boots
Very pleased with service and quality.
Really friendly and helpful. Really seemed keen to ensure we had a good time. Allowed us to store the boots and skis overnight with no fuss and were friendly every morning and evening. Will use again
Really helpful and friendly people at a great location 1 minute from the lift.
Excellent efficient service. Had a minor problem with a ski and they sorted it without questions very quickly.
Super helpful staff - everyone was so nice and pleasant.
Good service
The lady at the counter with accesories - “chapeau bas !”.
fantastic service! really helpful and polite!
Lovely people, always smiling...and very good ski hire.
Very happy with service, equipment and shop, overall great experience
Very personal service and the best equipment. Quick and stress free.
Terrific people and nothing too much trouble
Everyone was courteous and efficient.
Very nice skiis, but old and not nice very worn skiboots.
All the Young staff in the shop was Bert helpful and nice. There was a older man working there he was not very nice. It seende like he was mad at all the customers.
Nice to meet a happy friendly staff
Very good skis! And excellent service!
Not a pleasant experience. Felt patronized. Turned out it would have been cheaper to rent from the company I travelled with.
Nice people. Would benefit from greater variety and selection. When renting the top tier equipment, it is expected that one can change at will, in order to test different types of skis.
Quick efficient service with friendly staff and good quality skis.
Helpful and efficient for equipment hire and in the shop. A good range of clothing was on sale. The shop was well laid out.
The staff were quick an efficient but not overly friendly. We rented for 2 adults & 4 kids, the equipment was mixed, some old, some newer, boots in particular were so-so and felt a bit smelly by the end of the week, however better value than other resorts I've been too!
Great and friendly service, good knowledge avout the equioment, really happy avout the skiis we had. Very helpful and nice atmosphere.