Reviews by Snowservice 2
All good. Equipment. In excellent condition.
Well organised and efficient process.
Always excellent service year after year and really appreciated the delivery and pick up service to/from hotel
Outstanding ski hire service - extremely helpful, friendly and attentive team.
Great service from Luca and the team as ever. Fourth year now and all good!
I didn’t go in the shop nor had any interaction with the staff. But, the equipment was delivered on time and it was great quality.
Everything was great. The equipment was all at the hotel, perfect service. thanks
Easiest ski rental ever. I sent boot measurements by email and skis appeared magically in the boot room of the hotel. Vito even sent through ski bus timetables and routes.
Quick and easy collection and return as had pre-booked. Friendly service.
I have been relying on Vito & his team at Snow Service for over a decade & the quality of both service and equipment have been consistently faultless. I cannot recommend them highly enough.
We rented complete gear from snow service and it was perfect
Overall helpful staff and good rentals
So efficient, quick and friendly staff. Would highly recommend.
The staff could not have been more helpful. I pre- booked equipment from Australia, it was delivered to my hotel the day before my arrival and I simply left it in my hotels ski room when I left. Equipment was in good condition and properly adjusted for both my high skiiing level and my wife’s intermediate level. A simple effortless process from start to finish.
At the store was not the nicest service when I went give back by my skis earlier. No money back but treated me like stupid.
Vito took a great.care of a 50+ people group with delivery and pick-up at our Hotel in Cortina !
Great service, very friendly and professional. Thanks for the good service.
We stayed at a nearby hotel and after sending through all our personal details, our skis were waiting at the hotel for us on arrival. Easy and seamless procedure. Everyone was happy with the skis provided.
This was our first time skiing and it was an excellent experience. If you are new and starting to skiing this place will be heaven to you the attention was excellent all the time since the beguinning to the end. Grazie Mille you make our experience totally amazing !
Friendly and helpful, they swapped out some boots that were too tight without a problem. Parking for SnowService 2 is a bit of an issue though.
I rented premium skis but was given standard skis. I had to return the second day to get the upgrade skis
Used hotel delivery service. I brought my own boots and the shop was able to setup bindings perfectly without requiring a visit. So convenient!
Best service received
I experienced an over site with my rental equipment and the shop responded quickly and went beyond expectations to correct it. My boots and skis were in excellent condition and of great quality.
Thank you for the drop off and pick up service, makes it easy for guests!
Very nice and helpful friendly people. Have used them for several years now and will book with them again.
Great service, quick response to email, attentive and good quality.
Fantastic service - we were able to pick up our kit from the shop so we could get the boots properly fitted, and at the end of our trip simply leave at our hotel. Would highly recommend
The best organised ski rental service I have ever used. Skis all labelled and ready to go and expert supervision over Boots choice. With top quality equipment this is the go to place for ski hire.
My feet are hard to fit in decent boots, so needed to offer a variety of choices. One nice bench seat up high so staff could assist. Good quality skis
Superb advice and assistance on selection of equipment prior to booking. Took the option of having everything delivered to our hotel which was just brilliant. No need to take time out to go and collect or return. It was like having everything with you but no need to transport through airport etc. The works, skis, boots, helmet but also ski suits, gloves and googles. Snow Service highly recommended.
Snow Service provided exactly what we needed. Delivery of skis and poles to our hotel as well as pick up at the end of our stay, and tuned and waxed skis that were well suited to the information we provided in the booking process. In fact, the skis were outstanding! A very positive experience.
Very helpful staff - first time ever the staff check my foot to get the right boots, great equipment, good location
Great delivery and pickup from the hotel- this team could not have made the process any easier! And with great equipment i have rented from this team every year.
I booked online from Australia. The service and quality of the skis/boots/snowboard were exceptional. Probably the best rentals we've ever had. Drop off and pick up at hotel an added bonus. Highly recommend this store!!
The boys were quick, efficient and professional both at pickup and drop-off. Top-notch service.
Best ski rental service I’ve had in 35 years of skiing ..
Very easy! Everything was ready for us when we arrived. Thanks so much.
Rental employee had great customer service. Was very knowledgeable about equipment and recommended skis that worked perfectly for the hard, icy conditions. I also was able to exchange for a more comfortable helmet. All employees spoke excellent English
All were amazing the setups for our family were near perfect based on our online orders w height and weight and level. All equipment delivered in super organized fashion to our hotel. Only size issues were easily swapped out by a quick visit to the shop. Luca was super friendly and helpful and all the staff accommodating. We will be repeat customers on our next visit to Cortina D’Ampezzo.
Super helpful stuff!!
We pre-booked our ski gear online. When we arrived - it was all ready and labelled. We then had a very quick and efficient fitting to double check. Very impressed with services of Ski Service 2. We would use again.
Amazing equipment. All new skis and boots. Delivery service to and pick up was super helpful and made things so easy. I had to swap out helmet, as the size was incorrect. I went to shop and it literally took 2 minutes to swap out. What customer service business!!! Amazing! Would highly recommend!
To arrive at our hotel and all of our ski gear there and clearly labelled with names was an amazing service! I needed to change my boots on the first day and I was accommodated straight away. The staff Imet were very courteous and pleasant. I was very impressed!
The equipment was well prepared and I could easily pick it up from my hotel. Amazing service! Thank you for everything!
The staff were extremely helpful and friendly and the collection process was very quick/efficient. The staff even offered to help drop our skis to our hotel for us which wasn't necessary as we went straight out to the lifts and started skiing, but very much appreciated nonetheless. Drop-off of the equipment was equally as good, with a very quick drop-off process taking only a matter of minutes.
Excellent! Very efficient and easy
Overall great experience. Website was very easy to use. Prices were fair. Equipment was delivered to our hotel in advance of our arrival and picked up after we left. The equipment was in excellent condition and the fit for all of us was perfect. I would absolutely rent again.
Easy online and in person process, they were ready for us to arrive and had our skis ready to go.
Super easy and accommodating
Everything was top: service, equipment quality n efficiency of the service
very efficient service all-round. Would return
Great service, best ski rental service I have experienced
One the staff realised we had booked online we had boots and skis, already prepared by Snowservice, fitted in minutes. Would definitely return if in Cortina again.
We booked online. We were very happy. our skis were waiting for us, and were collected as soon as we brought them back. Staff were friendly and helpful
It was a great pleasure to rent the ski for the fourth or fifth time at Snow Service Cortina! Everything was excellent, thank you for a wonderful service. I will come back!
Really great quality equipment. Loved the drop off service back to the hotel too. Nice touch with the Velcro straps to keep the ski together. Really helpful for kids !!!
Fantastic service. So efficient and really well organised. Nothing too much trouble. Wonderful fitting experience. Very kind staff and very obliging when member of family wanted to change to snow board. Also when lost a helmet. They also returned our shoes to our hotel so we could go straight to the slopes. Highly recommend. Excellent equipment and very competitive pricing. Best most efficient experience I have ever had over 25 years skiing.
Impressed with staff pro-actively asking me by email my own ski boots size so that the skis could be delivered directly to my hotel.
Super helpful staff, great locations in centre of town,
It was the 3rd time I rented my skis there, it always went smooth and I had no reasons to complain
Very efficient. All our skis were waiting for us. Great quality equipment. Very good service
Excellent! Thank you
Can’t speak highly enough about this shop. Excellent first class service. Wouldn’t even consider another ski hire shop. Well done guys
The ski boots and the skis were quite worn down.
Thanks again !
Very helpful and friendly people
Friendly and flexible. We rented online from one branch but were able to exchange and return the equipment at more convenient branch. When my partner got injured, they gave a full refund for the unused days.
Very nice service and they also listen to the customer.
Friendly staff with excellent service
No lines, friendly staff, good gear. 100% happy and would recommend!
Thank you to Snowservice for such an easy service. We ordered online which was very easy and the ski's were ready to collect the day before we technically hired them so we were ready to go instantly next morning. Very friendly guys to deal with and they helped us out over where to ski as it was our first time in Cortina.
Skis, poles and boots were all exellent and delivered to the hotel, such a luxury and timesaving! Looking forwards to coming back in march!
Very friendly and efficient. Convenient location.
Excellent service. My skis were ready when I arrived. After a couple of days I decided that the skis were too stiff. They exchanged them without question for one that were a little softer.