Reviews by Olimpionico Sport 2

I had an issue with the boots provided - not comfortable - I brought them back after my first day and they were exchanged for another pair without any issue. The staff were very helpful and courteous. Although the boots were more comfortable I would have liked a better pair - like the pair one of the people in my group were given.

I got skis I asked for, but they were a bit too stiff for me. It was an easy swap to R=12 Elite skis, with a lift back to my hotel. Fabulous stuff!

Your delivery service was wonderful. Just needed some fresh snow.

Great service, great skis and very easy to book. The staff we met when we picked up our skis were excellent and had read our request for specific skis..

It was really great service, everything was done in smooth client-oriented way. All the staff was very helpfull and friendly. Also, the the quality of the equipment was very good. Thank You

The rental shop is easy to find, the skis we rented were great. They were dropped off at the hotel on day one and picked up on the last day. Great service.

Services were easy as I was able to book online. Not long of a wait to get our equipment. They even gave us money back as we picked up our equipment a day late due to travels. Equipment was clean and comfortable!

Amazing service all round. So friendly and efficient.

The quality of the equipment was great and when I came back to change the size of my boots it was not a problem at all

We booked the rental of ski equipment online to get a discount of 20%. Service was fast at the shop during fittings. The equipment was delivered to our hotel for our use the next day. Return was easy as the shop collected the equipment from our hotel at the end of the rental period. Didn’t do a comparison of rental prices across shops so not sure whether prices are comparable to the other rental shops

Amazing team. Very efficient and fast. I’m very happy with the equipment and service.

Excellent service. Very friendly and ski equipment was picked up from our hotel the evening we departed.

The staff was attentive and knowledgeable

Friendly and knowledgeable staff, very efficient process. My family and I were out in less than 20 minutes

Very helpful

Very helpful and efficient staff. Good skis. Quick at getting myself and my family sorted. Will definitely use this shop again.

Snowboard choice should be improved, but staff were very helpful.

Very helpfull personel. Good materials and quick service.

Great Service on boot and Ski selection by friendly and experienced staff. Hotel delivery and pick up first class service.

Good equipment, good price and they deliver the equipment directly to the hotel and pick it up again when the rental period is over. So convenient!

Really great team who couldn’t have been more helpful.

The team were great really helpful and quick, we booked online and upgraded to test skis to get what we wanted when we got to the shop for a bit extra no problem. We will definitely be using them again.

Good location and helpful staff

Great service with the option of drop off and pick up of the equipment from the hotel. We were recommended to use Olimpionico by our hotel and were very happy with the service even on a busy Saturday

Thank you very much for your work. Especially liked the delivery and pick-up of equipment to the hotel and back, Dalbello shoes and skis in excellent condition and well prepared

Good value, very good service.

Very good equipment, very good price and they deliver the equipment to the hotel and pick it up again at the end of the week. Brilliant!

Great service! When I needed boots with better fit, there was no problem in changing them. Friendly and helpful staff!

Very helpful and friendly staff.

Usually crowded, but the rest is okay

Equipment great. Shop too too busy on the 15th in the afternoon, almost impossible to get served, took 2 hrs to get 5,sets of skis. People pushing and shoving, it was not fun

We had pre-booked skis but had to wait well over an hour to get served in a shop that was too full and too hot. The shop was crazily full and the queuing process was not clear and not managed. One of our group nearly fainted in the crowd. This was the worst ski rental pick up experience I have ever had. I know it was busy - school holidays - but they should have known that too and have been ready for the queues. There was no advantage to having pre-booked. They need to either set up a queuing system outside the shop, use some of the space in the retail shop next door or find a way of separating people who had pre-booked from those who hadn't. The staff were polite but the process itself was awful. In other resorts when we have pre-booked the skis were ready and waiting for us and all we had to do was test the boots and get the bindings fixed. The only good thing was the delivery and collection of the equipment to the hotel.

Staff is nice and helpful. The rental procedure is a bit unorganized as there were a lot of people to attend to Saturday evening. Initial boots rented were quite worn and did not fit properly but was able to switch out for much better boots later in the week.

It was very crowded and we had booked on line but still had to queue for boots and skis and they were not the intermediate quality we expected.

Was supplied with a good snowboard but edges were dull. I was lucky there was no ice in resort.

Professional friendly helpful +++

Really helpful, fast and efficient team who gave good customer service in a friendly manner but without any fuss. Fast, efficient and courteous from a well located store. what more can you ask for?

All the staff were very helpful and our equipment and the service was excellent

Excellent service, they offered to deliver and collect our ski’s direct to the hotel saving us a long walk uphill. Will use again.

Skis we had were very good and extra service to pick up the equipment from the hotel at the end of rental period was super!

Fantastic service! The dilivered the skiis directly to the hotel. I was renting in the category of Super Top and they also let me try another pair without any diskussion. When i changed my skiis they even insisted to bring the other pair to the hotel. After the renting they also picked up the skiis from the hotel. Super Service!!!

Very easy to rent from. They deliver and pick up! Very good prices in rentals.

Great service, good quality equipment, 2 years running and we'll be back next year!

Excellent service, I would definitely recommend this shop for ski hire. An added bonus was the delivery of our rental skis to our hotel and collection at the end of our holiday.

Kind and expert staff, ready to answer to all questions. Equipment was great. Overall a perfect service!

POSITIVES: Quality of equipment. Equipment picked up at our hotel. Three members of staff we dealt with were friendly. NEGATIVE: One member of staff we dealt with was grumpy and unfriendly. Very poor experience at collection - 1 not enough equipment available to satisfy demand led to a wait while further equipment was brought in from elsewhere. 2 numbers on tickets not used effectively to ensure fair order of service meaning some who arrived after us were served before us. 3 no explanation or signage to explain where to go first, how it works etc led to confusion From entering to leaving the shop (only 2 in our party) took 1 hour 15 mins. Unacceptable, and much longer than a competitor rental shop up the road which we have used three times in the past.

When arriving at the rental it was very busy, there was no line or queue of any kind, only chaos! There was no information on what to do or who to talk to. After waiting in line for nearly 30 min. I was informed that I was in the wrong line and directed to another line. When I finally got some help the employee came with ski boots and they didn’t fit, when I asked for a smaller pair he replied that this was what I had ordered. Strange reply knowing that ski boots are as different as they are many. Then he asked if I wanted a helmet and I said yes as that was part of the package I had ordered online in advance. He never came back with it and I found a old one on the shop floor that I asked another employee if I could use. Had to go and change the boots later as they where a much cheaper and softer than the “super top” kind that I ordered and paid for. I will certainly choose another rental in the future!

Very good service and equipment. They even picked up our skis and boots from our hotel at the end of our holiday Thanks

Great service!!!!!!

Friendly personnel, helpfull. Very good service

My wife and son struggled with their boots as they have wide feet. The team looked after them very well and changed the boots, while being helpful and friendly. The service was amazing and the team outstanding. We were very pleased with the equipment and the service

This reminded me of ski rental w0 years ago. In other resorts, the skis are ordered in advance and brought to your hotel or chalet for fitting. The ski rental shop was small and it was too busy, too crowded and a lot of cross people. The process needs to be updated so as it is more like other resorts.

Very nice, fast and excellent service. No problem when we wanted to change after one day. Also picked up an delivered directly to the hotel

We were very impressed by the team as well as the fact that they offered to drop our soft shoes back to our hotel and to pick up our skis at the end of our stay from the hotel. Definitely booking with them again next year.

Quick professional service including collection of the skis from the hotel at the end.

I thought the service was very good. It was the quickest service I’ve had.

The pre-booking facility was great for us. The collection was smooth and quick. Most of all, the support we got when there was a mix up with some else's skis was good.

very comfortable, was offered equipment pickup and dropoff, great quality!

everything is perfect and on time