Reviews by Maison Clataud Sport
38 Reviews
Old, worn boots. Skis were fine
We asked and paid for more than basic equipment, but we got the most basic gear they had. the feeling was that it won't matter what you pay for, you get the same equipment.
Everything spot on
Friendly, professional staff organised the rental equipment very quickly. Well organised shop
Heel vriendelijk en behulpzaam personeel. Het materiaal had een topkwaliteit en op het einde van de reis hebben we zelf het materiaal gekocht.
Boots smelly but functional - great service by the team
Smelly boots but functional skis
Great service and equipment.
The staff here are only interested in volume, they have the account of Crystal Ski and are not interested in those who come in independently. The service I received was awful and when someone returned my son’s boots rather than his own, they couldn’t be bothered to let us know even though my telephone number was on the booking. I also bought the ski damage insurance due to the snow conditions but they didn’t even check the skis when returned, I guess because the ski quality was so poor anyway. This was the one disappointment of my visit to the town…don’t use these people!
Really easy to deal with and were extremely friendly and professional.
Friendly knowledgeable staff, and very efficient
Great staff and service!
I have rented skis from Maison Clataud for nearly 10 years. I have always found them to be efficient and friendly and always willing to assist with any problems.. I would not hesitate to recommend them
Greate Service No parking around...
The service and staff were quick and efficient. Pre booking made rental easy. All staff were very helpful. Returning was extremely quick and easy. Good value for money.
The lady in charge could not have been more helpful She was lovely
The most comfortable rental boots I’ve ever had! The team is super helpful and professional
Quick, efficient and friendly service
Very quick, with knowledgeable and pleasant staff
Good knowledgable staff and good equipment.
Very friendly and helpful staff.
My ski's were taken while I was on the slopes. Kika (?) at Maison Clataud Sport was extremely helpful and did everything she could to find the ski's. I am very happy to say she was able to track them down. Thank you very much.
All went well except I had rented the skis for 7 days and not the usual 6 as the shop thought.
The staff were quick, friendly and helpful. I went for the superior skis, and honestly felt they ran better than my friend who went for the standard offering.
Excellent service and equipment. Gold package was well priced. Board was brand new
Very efficient and very reasonable indeed to rent excellent equipment. Particularly impressed that I could return it to the outlet in our hotel even though I rented it from the outlet in town. Thank you.
UNPROFESSIONAL AND LEAD TO DANGER I rented boots, skier and helmet from the shop and the skiers were not set properly. It kept falling off and the beginning and my coach had to adjust them again and he said "this was very unprofessional of them and very dangerous"
Excellent all round. QUick, prepared . Fantastic service
Very friendly and courteous, helpful and goods selection of equipment.
So efficient - remarkable
I made a reservation on the internet a few days before arriving to Maison Clataud in Sestriere, Italy. I then found out that inadvertently, I made the reservation to a different location but, they still appreciated the reservation and provided a an efficient and supportive service. After the first day of ski, my wife asked to exchange the ski boots due to some inconvenience and they gladly provided her with another pair, which served her perfectly. Kind and friendly staff.
very helpful staff in Sportinia,we made a mistake booking on line and the staff went above and beyond to help sort out the issues.
Equipment was fine as was initial rental experience, was just a little unhappy on return when the guy receiving the equipment wouldn't even take my strap off of the skis, which I found unhelpful
Our equipment was actually hired from the branch at Sestriere (I had initially mistakenly booked for the Sauze branch but good pre arrival communication meant there was no problem. Had to repeat the provision of all our details despite it being provided online in advance. while the equipment was of the desired standard skis seemed to be 'hot off the slopes' and not properly prepared. However, value for money was excellent.
We got the top rated skis from Clataud, we were not disappointed. The staff asked what we needed and provide excellent choices that suited us very well
Excellent, knowledgeable and friendly staff.
Didn’t have the ski sizes we wanted in stock so had to get shorter skis
Good prices and quick and efficient service on collection. Only small issue was that one of my poles snapped whilst I was over at Sestriere. On closer inspection it had been previously taped up. But they changed my poles over with no problems when we were back in Sauze.