The company TECNOSOFT INFORMATICA s.r.l. whose headquarters are at 39 Via T. Claudio, Cles, in the province of TRENTO - ITALY, hereinafter referred to as 'Supplier', owns the domains BOOKYOURRENT.COM and BOOKYOURRENT.IT and is the provider of this online booking service subject to the conditions stated below.
The Supplier provides a booking service to users of the Website BOOKYOURRENT, hereinafter referred to as "Customers", for the rental of sports equipment, hereinafter referred to as the "Rental", through shop network members, hereinafter referred to as "Affiliate Rental Centres", a list of which is also available on the Website. The Supplier receives each Customer Booking on the Website, in the name of, and on behalf of, its Affiliate Rental Centres, without thereby entering into any direct contractual relationship with the Customer.
These General Conditions of Service (hereinafter referred to as "GCS") have been prepared by the Supplier in the name of, and on behalf of, its Affiliate Rental Centres, with the purpose of regulating the contractual relationship between the latter and the Customer.
Confirmation by the Customer of their online booking implies full and complete acceptance of the GCS.
The Supplier reserves the right to modify the GCSs at any time. In the event of any changes, the GCS in force at the time of a booking will be applied to the said booking immediately the Customer confirms their booking in accordance with the procedures described herein.
8-1: Item type and size: all changes to category and/or size of a booked item are the sole responsibility of the Affiliate Rental Centre to which the Customer's booking is directed. For all changes of this nature, Customers should contact the Rental Centre directly who will handle the change requested. The Rental Centre will accept the Customer's change request as long as the required product is available in the Centre. Acceptance of such a change by the Rental Centre concerned will have no effect on what was previously paid pursuant to clause 5 of these GSCs. The effect on the Rental Price of the acceptance of such an amendment will be taken into account at the time of the Rental, subject to the conditions set forth in clause 5 of these GSCs.
8-2: On the Internet, an item cannot be added to a booking once it has been made, so should a Customer wish to book an additional item, they need to make another booking for that item, again through the Website.
However, in the event that the Affiliate Rental Centre is unable to provide the Customer with the items booked, the Centre will do everything possible to provide the Customer with equal or superior quality item(s), without prejudice,and should the item(s) be wholly unavailable the Centre undertakes to refund the Customer the total amount paid or the booked item(s). Booked items will be reserved for 24 hours from the start date of the rental. After this deadline, if the items are not collected, they will be reoffered for rental, and any refund to the Customer will be forfeited.
After the date stated on the booking voucher, the Client will receive no refund.
Some special deals may guarantee more flexible conditions, such as full refund until the day before the first day of rental.
Collection of the booked item(s), should it occur prior to the stated cancellation date, effectively waives the right of cancellation. Cancellations should be made before the stated deadline by sending an email, with booking voucher attached, to: firstname.lastname@example.org. Upon receipt of the cancellation request, both parties are freed from their respective obligations concerning the booking. A refund will be made by the Supplier, in the name of, and on behalf of, the Affiliate Rental Centre, within 15 days of the date of receipt of the cancellation request.