Reviews by Hire Ski 2000

Amazing experience and super easy to rent

Efficient and friendly service. Bikes were in excellent condition and setup as we asked. My first choice for Val Gardena.

Staff very helpful and the bikes were amazing

The brakes on my rental bike were in very poor condition. They barely worked, screamed every time I used them, and after descending for more than a few seconds they would lock up on the rotor. The bottom hub also made constant clinking noises anytime I rode over rocky terrain. I’m not a bike mechanic, but I do mountain bike 3–4 days a week back home, so I know when something isn’t right. When I returned the bike and mentioned the brake issue to the staff, I was told “that’s normal,” which was disappointing. It’s hard to enjoy a 5-hour ride when you don’t feel safe or able to trust the bike. Overall, I was let down by both the equipment and the response from the shop.

The staff is absolutely fantastic! Knowledge are high and they really want to help you and give you advise about routes. They ask about your skills and give advise dependig of your experiance. They are pure professional. The bikes are top nogde. I dont know if they are the best in Val Gardena but everything was as god as it gets! Øyvind Bjerkadal Norway

All good. Skis were great, boots were a little old and worn but OK.

1st rate service as always

Great experience, will return.

I was given the incorrect size board and the bindings were attached back to front. My colleague had the same experience. The equipment compared to previously hired equipment from other stores seemed quite tattered and old.

Loved the online booking, with ski selection, and the opportunity to rent / return at our hotel

Extremely quick and efficient service. Booked online and skis were ready and waiting. Ideally located.

Friendly and efficient staff.

Perfect!

Great team, a little more seating may be nice, queuing a little haphazard ( I’m English) great equipment. Best thing was the staff for sure, which is really important.

Nicola & Team were great. Friendly, helpful and very professional. I would happily rent from Hire Ski 200 again.

The staff were very quick and efficient

Seamless service. Excellent kit.

Was expecting newer model ski instead got 3 year old model

At first the board I rented was not suited to my skill level, but after a few visits to the shop they were able to get my equipment better suited to my level.

My family was taken care of by an Argentinian man and he was fantastic!! We couldn’t have been happier with him. My partner needed a change in his snowboard’s fixtures and he also so happily and readily helped us.

Great service and great professionals!!!!! Deliver and return of the equipments in the hotel is highly appreciated!!!! All perfect.

A rapid access for those who reserve skis would be appreciated. Line was the same for everybody and took a time to pick them up. Also the skis I reserved were not available because the previous client had not returned them. This should be calculated to avoid receiving different skis.

As per my remarks....All EXCELLENT. I have been a client for many years and will always recommend SKI 2000 to friends that wish to ski in Selva.

Your staff were friendly, patient, helpful and efficient. One stop shop - we were also able to book ski lessons for our beginners. Shop was clean and tidy and equipment was perfect. We were a group of 25 and all made use of your services. I mixed up my ski's in the ski room with another guest in our apartment block and your staff assisted in correcting my mistake with a friendly smile.

The staff adds something special to your ski-holidays by providing good quality ski’s in a try-outs calm and relaxed admosphere. Its almost funntinget your ski’s and poles at that place. Assolutamente meraviglioso!

Got the skis that we specified on order (not a substitute)Great condition and worked well for us. No queuing and skis delivered to our hotel and picked up at end of holiday. Very helpful and jolly staff. Couldn’t be better!

Great personal service. Staff are always happy to help. I needed my boots adjusting after first ski down to Selva from Plan and this was done without any problem. My wife and I have been hiring from Scuola 2000 since 2015 and have always been impressed with the service.

Toilets at the locker room where not clean on several days.

Very fast and easy rental after booing online. Great service to get equipment delivered to and picked up from hotel. Some of the equipment was not in best (decorative) state - however material as such was adequate and of good quality. Overall a Good experience.

Very friendly and knowledgeable staff and good equipment.

Good expérience with one remark; after booking équipement on line, i booked private lessons for our kids. As i had booked the équipement first, i could not get a discount which you would usuàlly get on the équipement for lessons. The staff mentioned they would check if discount would be possible, but i never heard back. Despite my remark

To the point, Excelent staff. Cooperation with our Hotel Armin gave us a super service while bringing the skis to the hotel. Everything worked fine, all three of us were very happy! We will defenately come back to you and Hotel Armin!

The staff were so attentive and helpful, equipment had zero issues. Thank you!

I can really recommend Hire Ski 2000. They were quick to answer all enquires before we arrived, and they were extremely service minded and went the extra mile to make sure our three day bike rental was the best possible experience. They even washed our bikes at the end of each day.

I rented a snowboard from the top tier. The looks where not great, very worn board that has been used many times before. Also one of the straps was almost coming off. After a visit to the store they fixed the (almost) broken strap and where very nice during the process.

Great service

Wonderful friendly efficient service as always..

First time ever with 20 yoear experience of rental skis I could select BEFOREHAND the exact skis/model/length. They were ready waiting and labelled for me in the shop. Also the skis were in excellent condition.

Finding the right skis is easy as the system knows which skis are available. And you really get the exact model you want! This is seldom seen elsewhere.

Super friendly and service minded!

The staff and hiring process were great. The bike was a bit tatty but worked ok.

The Trek Rail 5 I rented was in perfect order & presented to me clean & well lubed.

The Staff was very helpful and understanding. I rented 2 bikes. One was OK, but the second had few malfunctions: the most irritating was the sound, that the bike was making during the ride from the beginning: it was like mixed scratching and squeezing and came from the engine or the rear axle. The front shock also made some noise and didn't work smooth. The derailleur was prepared not 100%perfect - there was a problem with changing gears from 5 to 7. The rear tyre was almost dead - maybe 1mm at the centre. Generally the bike looked like it was used a lot during the season and previous customers didn't use it with any respect. It definitely should be prepared better, especially for that price of the rental.

Fast and efficient. I got the equipment I booked. Only limited marks in the equipment as they did not have high end off-piste skis. Having said that, the skis I took were correct. The ski depot is the best i have ever seen.

Great rental experience of a great bike.

We hired four electric mountain bikes. We booked on line which was easy. The staff in the shop were friendly and helpful and the bikes were in good condition. Faultless.

very friendly and good service

Very efficient service. Friendly staff. Excellent quality skis. Picked up from our hotel which was very helpful. Thank you

Good board and fast service.

Quick and decent service in a modern environment. The pick-up of your equipment at your hotel is magnificent!

The staf were flexibel regarding the time we arrived at the shop to picknick up our ski’s. A friendly team gave us a warm welcome and explained whatever we wanted to know.

Super easy and efficient rental process. Great equipment, super friendly and knowledgeable staff. Price competitive and end of rental service absolutely brilliant! Highly recommend.

Nicola, Valentina, Tomaso and rest of the team thank you for providing excellent equipment and your kind and professional services. See you all next winter!!!

Nicola & team provide great service and are very friendly & helpful. My 3rd trip to Selva in the last 12 years and will always return to their location.

Thanks guys. Prompt and very helpful service.

Absolutely fantastic. Staff were very helpful

We rented e-bikes and arranged a bike tour of the Alpe di Suisi with Federico. The bikes were in great condition and we had no problems with them. We were very glad we had arranged a bike tour, as when we were in Selva there was also a bike race and a lot of the usual paths were closed. But Fedetico knew alternate ways and we got up to the Alpe di Suisi just fine. Federico was also very kind to one of the teenagers in our group that was being annoying (as teens tend to be), and at the end of our tour he took us on a small detour to show us the lovely Vallunga which we would not have discovered otherwise. I really appreciated that. I highly recommend renting bikes and/or arranging a tour from Bike 2000, it was the best thing we did with our time in Selva.

Great help, we were planning to do the Sellaronda loop & visited the day before our hire. The staff were great in helping us plan the route and the direction to take. Bikes were in amazing condition and everything was included. Would hire again!!

Very smooth and easy. In the end I think I would have had the next size bike up and wasn’t given the opportunity to confirm the bike was correct. I was also unable to swap brakes to the New Zealand configuration but this was due to the limitations of Shimano brakes. Excellent otherwise.

Trouble with crank started after 2 minutes and got worse and worse. Lots of noise and I didnt dare to press on in case it would break completely. Ruined the day!

All aspects were great and very friendly, helpful staff. I know that other bike hire shops in Selva set up suspension in advance based on the rider’s weight, this might be an idea for future. Also, I would have liked flat pedals with pins rather than the small plastic ones with reflectors, which seemed as if they were from a kids’ bike,, as this impaired the grip … perhaps make it clear to customers if they are not getting standard metal flat pedals.

I’d highly recommend ski2000 we were in Selva Val Gardena

The staff were very friendly and helpful, and we appreciated the flexibility to switch bikes when we ran into problems. Unfortunately, the bikes were in pretty bad condition, so we had to deal with numerous issues.

Very friendly and courteous staff, and an open and clean shop. Perhaps some more accessoires MTB related would have been nice (backpack, shorts, etc). The Haibike was a good bike but there are better ones in the market. Guide Frederico was an absolute gentleman and great guide, we will definitive book him next time!

Service of bikes were perfect, everything was solved quickly, guide Luciano was Very kind, responsible, tours was adapted to our possibilities, he helped with looking for lost mobile in his private time