Reviews by Bormio Ski & Bike Loc. Bormio Terme

Great bikes, great service

Excellent service, eMTB bikes were waiting , both very good quality brand new! Handover was fun and professional. Will be back in March for skis!!

When we arrived to pick up the bike it wasn't ready but Matteo had it quickly cleaned and ready for us to take it away. Also we were only charged for two days instead of three because of the bike not being ready. We appreciate that level of customer service and will certainly use it again.

Good bike and perfect help.

Easy booking, nice owner and staff, perfect bikes

I interacted mostly with Michele and Danilo, both of which were absolutely terrific, in every sense. I had a lot of questions about the bicycle leading up to the Granfondo and I got what I needed every time. Furthermore, Michele gave me excellent suggestions for rides in the area. The rental services offered were very complete, with all I needed for a fun and safe ride. I could not have asked for more from this bike shop.

Super recomendable!

Excellent service. I Will definitely be back. Thank you very much!!

David and the staff were extremely helpful, friendly, and accommodating. We had to cut short our booking on account of issues with airline bookings. David accepted our cancellation request. This type of customer care and service is a rare commodity. Thank you and we will be back.

Great helpfull staff!

Excellent customer service giving good advice for our planned routes.

We were running very late with the return of the bike, and the staff was very friendly and understanding about it. The bike was a bit to small, although the description said it would fit the hight of my GF. It was XS, she would need size S. But it was the only one still available, so we took it.

Danilo and the team are super helpful and the Trek was in excellent condition, great shop a d service

Bike was a little big and sadly there wasn't anything that could be done to make it a more comfortable ride. Having some more 'spares' and going above and beyond to try to get a better fit would have been appreciated.

Fantastic experience. Great bike. The guys attached my own saddle and pedals and offered to set it all up for me. The booking process was easy and the pick up and drop off were straightforward. Would highly recommend.

The team were really helpful with our groups bike hire and more than happy to help with any tweaks needed during our hire period. I would definitely use this company again.

Super clean and efficient. Very friendly and overall professional people. Price/Quality of the rented bike seemed to be at the right spot.

Everything was perfect arangent

Great service and excellent brand new equipment

Easy to book on web , good choice of bikes in my size (i am quite tall @ 60cm frame) and staff took time to make sure bike fitted properly.

You were truly excellent. We arrived early but the bikes were ready anyway. The bike I'd ordered turned out to be too small for me (not your fault), so your mechanic immediately set to preparing a larger bike for me. The larger bike needed the brake pads changing, which he did immediately. When I explained that I wanted to ride the Mortirolo, the mechanic changed the rear wheel to one with a bigger cassette (which I needed!) and adjusted the topping lift (I loved that attention to detail). All in all the speed, courtesy, flexibility and attention to detail was superb: the best bike rental experience I have had anywhere in the world. Chapeau!