Reviews by Stelvio Experience
25 Reviews
The quaity of teh shop is great, only put it as 'good' as there are a lot of flies. I enjoyed the ride thoroughly, team is knowledgeable and friendly and generally very good riding company. The photography obviously was an important part and I thought that was done quite nicely and with the download capability afterwards
All is perfect!
The second ride I did with Stex was good, the first I did I was a little disappointed with. For the majority of the ride, the guide stayed 200m ahead of me and it didn’t really feel like I had a guide, even though it was a solo cycle. There wasn’t much of a briefing - just pointing to an elevation map of the ride and then hopping on the bike and then going. I would have appreciated a better briefing, talking about anything of note on the ride, and reassurance that I could take photos or regular stops on the ride. The second ride was much better with guides or the van mostly staying close by.
Excelent experience. Staff gave all the information I requested, and provided a small tire pump along with the puncture kit for my security. Also lended a tool for me to adjust saddle height, which I did after riding the bike. This allowed for a perfect adjustment. Bike almost perfect, only thing to mention was a little noise coming from the disc brakes, but I really don't know if this is normal, because I still ride calipers and was my first time on discs. The Stelvio is awesome and the overall experience was something to cherish for my lifetime!
Easy to find, nice store, friendly staff, high quality products.
Just great on all fronts. Super friendly crew in a very pleasant workshop/retail facility. Coffee and beer at the bar was just right.
I had the pleasure to ride with STEX It was amazing the rides the equipment and the guidance of the team Looking forward for my next rides there
Perfect on all aspects: service, gear, location… Staff is really helpfull and they take their time.
Really nice people and cafe, we hired a bike for 4 days and our son joined one of the guided rides. Peace of mind for us with support and local knowledge. Only issue was the Di2 bike battery died on last afternoon, still good for cadence. Highly recommend.
My experience was very good, the bike was ready on time, care was taken to ensure the bike fit was correct, attention was immediate when I returned to ask for a larger cassette and the bike was ready in less than an hour.
Perfect and friendly service, but I didn't have a very comfortable saddle
Stelvio experience staff were friendly and provided bike in excellent condition, all was tuned perfectly and ready to go.
We rented a road bike and e-bike for 3 days to explore the hills around Bormio. On the first day my road bike had some squeaks so I asked for it be checked which the guys were happy to do, and for the next two days, the bike hummed! The team were keen to ensure we had a great experience and we sure did, the Bianchi bikes were perfect for the terrain.
The staff was very knowledgeable and able to provide good information
Giacomo and Umba gave me the experience of a lifetime on the Stelvio Pass! I trained for months and since my fitness was not an issue, they were able to provide great camaraderie and even got some pics and videos of our time on the mountain. Giacomo made sure everything was perfectly set up on my professional Bianchi bicycle, and he became my friend instantly. The shop and workspace is well designed, super clean and after the ride we had some bread and meat while we talked about the fabulous day. I highly recommend Stelvio Experience to all aspiring Stelvio climbers. You will be treated very well, and if your experience is like mine, you will want to do it again! Thank you Giacomo, you’re the greatest!
Wow, just Wow!!! They provided a bucket list experience. I was able to do the Stelvio loop and the Mortirolo from Mazzo. They were so helpful and professional. But not only that they were excellent guides pointing out historical features and sharing their knowledge. They know the roads inside and out. Even if you are not riding with them they still give you recommended rides to do. I will definitely be back by this time I am bringing friends to ride with me!
Excellent personal service. Very friendly staff. Great knowledge of the area.
My experience was outstanding the shop and staff and the owner where all top notch. I consider them all my new friends Cheers Donnie from Canada
Staff were helpful & spent time setting up the bike to suit my plans for the ride
Giacomo got us out of a big hole when another supplier let us down, he came up with a fantastic solution for us. His staff are excellent, we were always welcomed with a smile and that invaluble local knowledge. I ashamed to say I didn't get the mechanics name, but nothing was ever too much and he shared his favourite rides with us. If I came back to Bormio I would definatley use Stelvio Experience, they contributed greatly to what was a fantastic holiday. Thank you Giacomo and to all your team!
Estremamnete gentili e collaborativi
Grazie mille Luigi. TI aspettiamo per le prossime pedalate!
Prompt and professional service. Bikes were setup perfectly and clearly well looked after. Some of the guys changed their bikes mid-rental for e-bikes, and even that was no trouble. Would absolutely use them again when back in Bormio.
A warm welcome! Professional support and installation of the bikes. I really recomment Stelvio Experience if you have the idea to cycle in the surrounding of the Stelvio.
Very good service, awesome rental bike and beautifull experience at Stelvio mountain!
The staff of Stelvio Experience are kind and patient and helpful. Could not have asked for nicer people.