Reviews by Slalom Sport
67 Reviews
100% a positive welcoming experience even for beginners like us.
Great staff and experience. Only complaint was that the pedals didn’t have the pins that prevent shoes from slipping, but that was a minor adjustment.
The cube bikes rented were brand new and of very good quality.
The Staff at Slalom were very friendly and helpful and the EBikes were excellent.
This was a very efficient experience. I hired a private guide through Viator and then rented the bikes online from Slalom Sport. No issues with the bikes and we had a great time. I would use them again, and shopped in their store when we were done.
We rented skis. The online reservation was smooth, and our request to change the pole length was handled correctly. Every shop staff members were very kind . Due to our luggage trouble during our travel, the date of use changed from the reservation date, but they handled it without any problems. It was also great that we could start renting the skies the evening before the day we actually wanted to use them. Since it’s March, I understood that the edges of the skis were a little weak.
Very helpful staff and giving good advice in selecting skis. No problem with changing skis when ski conditions did change.
Great service and friendly, helpful staff!
The attention was super pro, and the equipment was brand new. I've already recommended it.
Really attentive staff, very helpful and expedient in getting you in/out. Overall experience was one of the easiest I have ever experienced.
i had a great experience! only thing was i was not given ski poles.
These guys really know about boots and skis. Excellent advice and post-rent support. They are recommended by the hotel I stay in and have become my go-to shop in Zermatt over the last two seasons. I highly recommend them!
We come to your shop every year! Excellent service - very helpful staff who were happy to let us try many boots until we got the best fit! Good quality boots and skis as always :-)
One of the best rentals I've encountered over my 15+ years of skiing. The staff is very knowledgeable - came there with my friends who are not that experienced and usually have issues with boots especially but this time all of them got perfect fit boots right away. The skis I got were waxed nicely and really sharp so we had an amazing week enjoying skiing with no issues whatsoever. The rental itself looked like it had hundreds of different boot and ski models available so you'll definitely find something right for you regardless of your level. Prices were also good given Zermatt is an expensive place overall. Would definitely recommend slalom sport to everyone.
Everyone was friendly and professional. Our equipment was in excellent condition and tailored to our individual needs. Ii highly recommend Slalom Sports to anyone who wants to rent or purchase ski equipment in Zermatt.
I found it online and then looked at reviews to help me decide between various rental companies. Being able to reserve jackets and ski pants in advance in the end was one of the main factors that led me to choosing.
The team was awesome and accommodating. We had a mechanical break and the crew got us looked after asap. Thank you guys !! .
Rented 3 e-bikes for 6 days and everything was supergood from start to finish. Very helpful staff on tips and ideas for places to go etc.
The team at Slalom Sports was very helpful in setting up our rental from the US in advance of our coming to Zermatt, including answering my many questions. Once there, they were very helpful in sizing the bikes and installing pedals and grips we brought with us. We rented two of the Scott Genius 940s which were perfect for the area around Zermatt.
Great rental experience. Very helpful staff!
Very helpful staff and very fair pricing. I plan to return next year and will definitely choose Slalom sport .
Clean tidy shop, well stocked, friendly service.
Shop was great and easy to find. Staff were great - helpful with good guidance. Our whole experience was a good one.
Super efficient pick up and drop off. Staff was fantastic!
Nicole was extremely helpful with ski selection, boot fitting and service generally. She always gave her time freely and looked after us really well.
Great service and super easy to work with them. You can exchange equipment until you get the perfect fit too.
Excellent selection of skis. And, super-helpful when I needed to swap at the end of Day One to a ski that was easier to carve (my error, not theirs!). Will definitely use them when I next visit Zermatt.
Start to finish, a first class store. It is stocked with high quality rental skis and gear at a very good price.
The gentleman that help us was knowledgeable and very polite. Getting our equipment and getting checked out was very efficient. Their location is also very central in Zermatt.
Broke a ski pole and was replaced Jo problem at all. Very pleasant experience!
Thank you for all the great advice and wonderful service!! Would rent again.
Great experience! Quick booking / smooth process
Great place an fair prices. Maybe the only thing is having bikes for advanced riders. While the rental bike performed great and it would for the regular rider, The lack of tubeless tires and entry level fork/shock made for a harsh ride. The shop helped me out as much as they could.
Pleasant staff, efficient service. Bike quality was as expected. Well done Slalom sport keep it it
Great bikes, great service and very helpful!
We came to Zermatt in June and wanted to tour Glacier Palace but didn’t want to pack big winter coats for five people. Slalom Sport to the rescue! The staff were super helpful and friendly. Our coats were in excellent condition (seemed brand new) and they kept us warm in the glacier. They also gave us a few tote bags to carry everything on the way up the mountain. I highly recommend Slalom for any rental needs. They are fantastic!
Excellent staff
Friendly staff (and I was a clumsy customer;) ) and good location!
I’m an expert skier, but I’m petite in stature and I was a little disappointed that there wasn’t more choices for me. I was ultimately happy with the skis I rented. The staff was courteous and helpful.
Quick and easy. I didn't like my skis the first day and they helped me switch them out quickly.
very professional Friendly and easy to work with I had a group of about 20 skiers renting and the slalom sport shop made it very comfortable for everyone Thank you very much Bob Sloan Finger lakes ski club/snow tours
the selection for my size (I am short) was limited. But the staff did a great job of getting me on a ski that worked out great for me. I would rent from them again for sure!!
Quick fitting,, after skiing a day I swapped out to a different set of skis and poles with no question asked. Would rent again as it is so much raiser renting then traveling with skis.
Booked skis on line and picked up the next morning. Done in 5 minutes.
We booked online for a 10% discount. The staff was friendly and knowledgeable. We brought our own boots and the rental skis were quickly adjusted to them. Our party of 6 was in and out in 10 minutes. The skis were in great condition, very well tuned. Return was simple and fast. Excellent service.
I can't remember the dudes name that served us but he was a ripper! The gear was great too. Thank you. Had a great time on the slopes with your stuff. Hooroo, Brett
I would recommend renting your ski equipment from Slalom Sport. I pre booked online so it was a very easy process to pick up the skis. We are intermediate skiers so booked economy skis and they were fine for us. Shop staff were very pleasant.
Super-efficient, great skis.
What a wonderful experience! Our luggage never made it and the staff at Slalom Sports was so friendly and accommodating. They helped us in a timely, professional manner and went above and beyond to be sure we had everything we needed for our ski vacation. Thank you so much!!
Great shop, great service, great employees, great bikes!
Friendly service and well tuned bikes. We ride similar carbon versions of the bikes we rented so everything was very familiar.
Had a great experience - loved that bikes came in different sizes and could be reserved that way on the website - no sense in renting a bike that's too small or big for you, so having choices made a huge difference.
Best there is
Friendly staff. High quality helmet. Good bicycles.
Excellent all round
The service was efficient and helpful.
Went on-line and searched for ski rental shops in Zermatt. Found Slalom Sports and did my reservation on-line. When I arrived the staff was very friendly and helpful. My equipment was all a perfect fit and performed even above my expectations. Return was very easy and fast. Another benefit is the location. When you leave Slalom Sports it is a close walk to the elevator and across the street to the shuttle bus that drops you off right at the lifts.
Quick efficient friendly service. Could not fault.
The people we very helpful and worked to get us the right fit.
Easy, reasonable, excellent equipment.
Staff were very friendly and knowledgeable. Equipment was great. Very good experience. Would use again
Excellent quality equipment, very helpful/no quibble when I needed to change boots. Thanks!
Quick and attentive service with good quality equipment. Not cheap but then this is Zermatt!
Great store and staff were incredibly knowledge and helpful in getting us set up with all our 4x rental needs. Highly recommend and will definitely use on our future trips given the quality and service.
Sevice was friendly and helpful, however, the bike given to my wife was too big, even though it was a small frame and the saddle was lowered to the maximum. We should have been offered the opportunity to try a smaller bike.
Great service, very friendly staff and good equipment (same as the last time I rented from here) - I will definitely come back !!
Wonderful shop. We interacted with three staff members from planning our bike routes to acquiring and returning our supplies. Everyone was extremely friendly and helpful.