Reviews by Delbono rent

the foreign guy (the only one who wasn't Italian) was stubborn and arrogant. he didn't put any effort into trying to assist me. Had the reservation, told him that I couldn't find the email confirmation and instead of helping out he left me with a cold shoulder. I told them that I had the confirmation, just couldn't find the email and instead of suggesting me their email address, I was invited to leave and try other rental stores. only after taking the email address from the PayPal payment (which they wrongly said not to have that payment option), I was able to retrieve the email confirmation and go back in. The odd thing was that the booking or the system recorded a day before the booking and so when I went to return it, even tho the guy saw me and remembered me taking the ski the day before, he still demanded that I pay the extra day, which was not the case. I paid for 2 days and I returned it on time. After I told him that I hadn't used it for 3 days, he shrugged his shoulders and left me standing. his Italian colleague then came in to assist me and confirmed that I used their equipment for 2 days but still he wasn't sure about why the systems requested an additional payment. If I hadn't paid with my card, I wouldn't had proof of payment to support my case. Overall a nightmare that could have easily been avoided.

Top Class

Excellent service. Would recommend.

Very friendly and helpful staff, good service.